Terms of service
TERMS OF SERVICE
Last updated: March 26, 2026
This website is operated by TideSmile. Throughout the site, the terms “we”, “us” and “our” refer to TideSmile. TideSmile offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or state of residence, or that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.
A breach or violation of any of the Terms will result in an immediate termination of your services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks.
Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Products and Services
All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will be accurate.
We reserve the right to modify or discontinue any product at any time without notice.
Orders and Billing Information
We reserve the right to refuse or cancel any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Shipping and Delivery
TideSmile works with international fulfillment partners. Orders are shipped directly from our supplier to customers in Australia.
Estimated delivery times are provided as guidelines only and may vary depending on location, carrier delays, customs, or other unforeseen circumstances.
We are not responsible for delays caused by shipping carriers, customs, or external factors outside of our control.
Returns and Refunds
Please review our Return & Refund Policy for detailed information about returns, refunds, and cancellations.
Pricing and Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.
Limitation of Liability
TideSmile shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of any of our products or services.
All products are provided “as is” without warranties of any kind, either express or implied.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.
Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
It is your responsibility to check this page periodically for changes.
Contact Information
Questions about the Terms of Service should be sent to:
TideSmile Support
support@tidesmile.com
We aim to respond within 24 hours.